“Here it comes, here it comes, here it comes.. . . Here it comes my 19th Nervous Breakdown.” ~ Jagger/Richards
“What we have is a failyah to commyunicayte.” ~ from ‘Cool Hand Luke‘
Warning: Semi-Snarky (new favorite word bt dub) Post in 188.8.131.52…..
I’ve been dealing with variations on this theme for over a week now at home and at work and I’m going slowly, irrevocably crazy. Apparently people think I am a mind reader, or psychic?. Is there a sign on my forehead that says “All Seeing / All Knowing”? When was I notified that I am responsible for things outside my normal purview?
Today at work for example: I don’t normally do any ordering for our fax/copier/scanner machines’ supplies (ie toner etc) – never have. So imagine my consternation when my boss comes around the corner frantically asking why our sites are ordering supplies from the wrong source? How would I know? I was informed that I had (supposedly) sent an email to everyone about this when we ordered new machines (apparently there’s a contract with the company) BUT a close review of my received and sent email shows two things – 1. I was never instructed to send such an email 2. said email was never written and sent (because I was never instructed to do so). “You are in contact with the computer tech officers” (that is true) but they don’t order supplies either soooo….. The logic would appear to be flawed… Fascinating, Mr. Spock…. Therefore the argument is invalid… Boom!
Then, dealing with the state bureaucracy/idiocracy was fun today too. We received a request that we continue to process some incident reports, through the states web based reporting system. Unfortunately we did not provide services to the people involved at the time, so cannot even view these reports-never mind process them. The list attached to the request even clearly indicated that it was another agencies responsibility. So I had to call Boston directly. The communication breakdown occurred because Boston assumed our agency assimilated the other one. (Resistance is futile!) When in fact, we only took over one of their programs when they lost the contract. Do the local state offices communicate with Boston? Apparently not as effectively as one might wish. Because the local office knew the situation and yet strangely the request to fix the reports originated with them. I’ve given up trying to understand the bureaucratic mentality. Things that should be straightforward and simple turn into a ginormous cluster***k the second any bureaucracy steps in.
And then on the home front: Is it default “mom” status that I’m just supposed to know what’s going on at all times?. Or be the read-between-the-lines interpreter? Sorry, but “I need a little information to work with” first. I’m also constantly being asked if I know where stuff is. I don’t, usually. But I can find it if need be, I guess… Lately these questions seem to be revolving around missing clothing items (in the dirty laundry perhaps??) Both girls are certainly more than old enough to do their own laundry and I’ve been letting them. Less work for me for sure – but I am still being asked where things are. And, I’m also expected to remember what their plans are because one or both of the girls mentioned them to me in passing – once. (they were probably walking through the room and not looking directly at me when they were speaking, or I wasn’t paying close enough attention.) Have people forgotten that my hearing is shot? (I blame AC/DC for this “Back in Black” Tour, 1980 ) So they get annoyed because I ask what’s going on and they respond “I told you that already Mom.” And they did – but I didn’t hear them, they didn’t write it down anywhere, or put it on the calendar for me to refer to. I’ll put a request in for them to do this… right away… again…
So anyway – today: My older daughter forgot her work shirt last night when she packed to stay over at a friend’s house. And apparently there is a half day today at the elementary schools so she would not be able to be a bus monitor at 11:30am since she is in class at the University till about 2:45pm. So she texts me at lunchtime ‘IDK how I’m getting to work. Nevermind about my work shirt.” I took this to mean that she forgot that I myself am transportation-less at the moment. “Nevermind about the work shirt” meaning that she had wanted me to get it and drop it off to her at work -which has had to be done in the past by the way, and therefore not outside the realm of possibility. So I texted her back that I don’t have a car today and she got a little snarky with me in response. Sometimes texting is straightforward, and sometimes it’s foggy. Today was certainly a poor visibility day, text-wise anyway.
I tend to be in “mom” mode 24/7 and I generally assume that if you are texting me with an issue or asking me a question – you are implicitly inferring that this is something you need my advice or help with. This is not the case every time. Soooo NOTE TO SELF: (singing) I must remember this: A text is just a text… (a sigh is just a sigh) … At least some of the time anyway. Or unless/until someone says otherwise. Whiskey. Tango. Foxtrot. Roger that. Over and Out.
- Why We Struggle to Communicate (adamseymour.wordpress.com)
- Lost In Translation (managementblog.org)
- It Starts With You! Exploring Team Communication Breakdown (project-pro.us)
- Say What?: Restoring Communication Breakdowns (whointernational.wordpress.com)